SHIPPING & DELIVERY

Malaysia
The normal delivery process is within 2-7 working days. However, it is also depending on the selected courier service provider..

 

EASY RETURNS

A return to seller policy is when Sellers will either approve or reject a Return Request based on a valid return reason and additional feedback given by customer when initiating a Return Request.
As part of this process, you or the seller may initiate a chat for discussion on the Return Request prior to the Seller's approval/rejection - you may dispute this decision if you do not agree with this decision.
The return validity (7 days) varies depending on the item. You can check your item's Return Policy and validity in the Service section within the product page. The return validity period starts from the delivered date.

 

CAN I SCHEDULE THE DELIVERY OF MY ORDER?

Our courier services is unable to provide scheduling of deliveries; therefore we cannot guarantee delivery of your order for a specific time or date.

 

CAN MY ORDER BE DELIVERED TO AN OFFICE ADDRESS?

Yes. Your order can be delivered to an office address.
Please input in your office address to Delivery Address at "My Addresses" under "My Account" and ensure the office address is correct at the time of placing your order.

 

WHAT IF I AM NOT AT HOME AT THE TIME OF DELIVERY?

If you are not at home on the scheduled delivery date, the courier service will contact you to arrange for an alternate delivery date and time.

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